Analog Alarm Receiver Replacement
Your analog receiver is obsolete. Phone lines are disappearing. Peoplecall Alarm Receiver lets you replace your physical analog receiver with a cloud service — without touching a single alarm panel.
Why replace your analog receiver now?
Traditional analog alarm receivers depend on PSTN phone lines that are being phased out by telecom operators worldwide. As copper lines disappear, monitoring stations face a critical choice: replace the hardware infrastructure or migrate to a cloud-based solution.
Physical receivers like the Sur-Gard MLR2E require dedicated hardware, line cards, and ongoing maintenance. When a line card fails or a phone line goes down, your monitoring station loses coverage — with no fast recovery path.
- PSTN lines being shut down by telecom operators
- Hardware receivers require expensive line cards and maintenance
- Single point of failure: one bad line card = lost signals
- Limited scalability — adding capacity requires new hardware
How Peoplecall Alarm Receiver replaces your analog receiver
Peoplecall Alarm Receiver intercepts the analog signal before it reaches the phone network, routing it securely over IP to our cloud. Your CMS software sees Peoplecall Alarm Receiver exactly as it would see a physical Sur-Gard receiver — no software changes required.
No panel reprogramming
Alarm panels keep calling the same number. Peoplecall Alarm Receiver answers the call in the cloud instead of a physical line card.
No new hardware
No line cards, no rack equipment, no physical receivers to install or maintain. Only a stunnel client on your CMS server.
Zero downtime migration
Run Peoplecall Alarm Receiver in parallel with your existing receivers. Migrate at your own pace, with no interruption to your monitoring operations.
Compatible with your CMS
Peoplecall Alarm Receiver outputs signals using the Sur-Gard protocol over IP. Your existing CMS software connects to it like any other Sur-Gard receiver.
Compatible alarm protocols
Peoplecall Alarm Receiver supports all major analog alarm communication protocols used by monitoring stations worldwide:
- Ademco Contact ID — The most widely used protocol. View Contact ID event codes
- SIA DC-03 — Standard ASCII-based protocol. View SIA event codes
- 4+2 / 3+1 formats — Legacy pulse formats still in use
- Robofon, Express, High Speed, FBII Super Fast — Additional supported formats
- Elevator protocols — P-100, SCS, IBS/TSA, A-Number
Trusted by leading monitoring stations
Peoplecall Alarm Receiver is already in production at over 100 central monitoring stations worldwide, including ADT, Chubb, Prosegur, Sector Alarm, and Avarn. We manage over 300,000 connected alarm panels in real-time.
Our clients have replaced dozens of physical Sur-Gard receivers and thousands of analog lines — without a single panel reprogramming or service interruption.
Ready to replace your analog receiver?
Request a personalized demo and see Peoplecall Alarm Receiver receiving signals from your own panels — before you commit to anything.
Test with your panels